Listing enquiry and viewing
Open-home and private-viewing bookings handled live, with SMS address + agent contact.
- Open-home and private-viewing booking
- Agent direct-line SMS
- Reschedule on the call
- CRM lead capture
Tenant maintenance request
Photo intake, priority triage, contractor assignment — all in WhatsApp, persisted to the property record.
- Photo intake
- Priority triage
- Contractor assignment with calendar invite
- Property-record update
Inspection scheduling
Routine-inspection slot offered by phone, calendar lock-in, morning-of reminder.
- Inspector-availability lookup
- Slot booking with calendar lock-in
- Morning-of reminder SMS
- Reschedule on the call
Built for property & real estate from the platform up
Proven on real marketplace workflows
Nexora ships chat-led property workflows with Alphaway, a student-accommodation marketplace running ~598 listings across UK, AU, EU, and UAE. Property-listing chat handles enquiries, viewing bookings, and lead routing at marketplace scale — patterns that translate directly to other listing-driven property platforms.
Tenant maintenance that updates the property record
Photo intake, priority triage, contractor assignment with a calendar invite, and tenant confirmation on attendance — all on WhatsApp, all persisted to the property record. Property managers see the full thread without chasing tenants for updates between visits.
Inspection scheduling locked into the calendar
Routine inspection slots offered against the inspector's availability, calendar lock-in, morning-of reminder SMS, and reschedule-on-the-call support. No-show alerts land in the property manager's inbox if the tenant misses the slot, so follow-up is proactive rather than reactive.
Common questions
Can the agent book viewings for listings on the call?
Yes. Nexora Voice handles open-home and private-viewing bookings live, sends the property address and agent direct-line SMS, supports reschedules on the same call, and captures the lead into your CRM. The agent qualifies basic affordability and timing questions before booking, so viewings are higher-intent.
How does tenant maintenance work on chat?
Async on WhatsApp or web chat. The tenant uploads photos, the agent triages priority (urgent leak vs scheduled repair), assigns a contractor with a calendar invite, and updates the property record. The conversation persists across days so the tenant can confirm contractor attendance and report follow-up issues without restarting.
Can the agent schedule routine property inspections?
Yes. Outbound voice flows offer an inspection slot from the inspector's availability, lock the booking into the calendar, send a morning-of SMS reminder, and support reschedules on the call. The property file updates automatically, and a no-show alert lands in the property manager's inbox if the tenant misses the slot.
Is the platform proven on real property workflows?
Yes. Nexora has shipped chat-led property workflows with Alphaway, a student-accommodation marketplace running ~598 listings across UK, AU, EU, and UAE. The property-listing chat handles enquiries, viewings, and lead routing at marketplace scale. Reach out via /contact for a workflow walk-through.
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A 30-minute scoping call. We bring the property & real estate use-case research. You bring your tools and your hardest customer.