All posts
Latest from the blog
2026-05-28
How voice AI actually works (and where it still struggles)
A plain-language tour of voice AI internals — ASR, LLM reasoning, TTS, turn-taking, and the operational realities of running a voice agent on real customer calls.
Read post →2026-05-28Voice AI vs traditional IVR — why the menus are finally going away
The differences between voice AI and traditional IVR run deeper than the marketing claims. A practical comparison for operators choosing between the two.
Read post →2026-05-28Launching Nexora Labs — voice and chat AI for ISPs, finance, healthcare, and retail
Nexora Labs is now live. Voice and chat AI agents for teams across NZ, AU, US, UK, and EU. Auckland-headquartered, sales-led, 14-day pilots, 30-day live.
Read post →